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Accounts Receivable & Billing Specialist

Assist World Agency Mid Finance & Accounting

Assist World is hiring a full-time remote Accounts Receivable & Billing Specialist. The role involves managing accounts receivable (80%) and billing (20%) using QuickBooks Online, Microsoft Outlook, Crown, and Excel. Candidates must have experience in AR/billing/collections, strong attention to detail, and be comfortable working independently. EST alignment is required. The company offers 100% remote work and various bonuses.

Can a South African apply?

The employer’s own job board lists this role’s eligible location as:

Philippines, South Africa (Remote)

Taken from the structured location field on the employer’s job board, not from the wording of the advert, when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.

What it pays

Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.

The full posting

Reproduced from the employer’s own listing, unedited.

Read the posting in full · 493 words

Role Overview

We’re looking for a detail-oriented Accounts Receivable & Billing Specialist to join our remote team on a full-time basis. This role focuses primarily on Accounts Receivable (approximately 80%) and partial Billing functions (approximately 20%), though this split may fluctuate based on staffing needs. For example, if a team member is on PTO, this individual may be required to temporarily take on full AR or full Billing responsibilities until that employee returns.

Key Responsibilities

Accounts Receivable

  • Pull and review Accounts Receivable information and Statements of Account (SOA) in QuickBooks Online for customers with past due balances
  • Monitor AR aging and proactively follow up with customers on outstanding invoices via Microsoft Outlook
  • Send updated SOAs and aging reports to customers in a timely and professional manner
  • Process and apply incoming payments, keeping accounts accurate and current
  • Flag aged or high-risk accounts to management and support escalation as needed

Billing

  • Review and complete invoice charges in Crown, the company’s transportation management and billing software
  • Send invoices to customers through Crown
  • Prepare Excel reports of invoiced jobs for upload into QuickBooks Online (coordinating with Honie)
  • Communicate with customers regarding billing information for completed jobs via Microsoft Outlook
  • Maintain accurate and organised billing records

Note: Responsibilities are not limited to those listed above.

Software & Tools

QuickBooks Online (QBO)

Primarily used to extract Accounts Receivable information and Statements of Account (SOA) for customers with past due balances. Use is relatively limited and can be taught.

Microsoft Outlook

Primary communication tool for contacting customers regarding outstanding invoices, following up on past due accounts, and providing billing information for completed jobs.

Crown

Transportation management and billing software. Responsibilities include reviewing and completing invoice charges, sending invoices to customers, and preparing Excel reports of invoiced jobs for QBO upload. Experience with Crown is a significant advantage, as it is the most specialised platform in this role.

Microsoft Excel

Used to prepare invoiced job reports for upload into QuickBooks Online.

Requirements

  • Proven experience in accounts receivable, billing, or collections
  • Strong attention to detail and accuracy when working with financial data and documentation
  • Confident, professional written communication skills for client-facing follow-ups
  • Comfortable working independently in a fast-paced, deadline-driven remote environment
  • Reliable internet connection and a quiet, dedicated remote working setup
  • Availability to temporarily expand scope and cover full AR or Billing functions during team absences

Nice to Have

  • Experience with Crown transportation management software (considered a significant advantage)
  • Background in freight, logistics, or import/export billing
  • Familiarity with bonded cargo, MAWB/HAWB documentation, or customs-related charges
  • Prior experience working with US-based clients in an EST-aligned shift

Schedule & Logistics

  • Schedule: Full-time, remote
  • Time zone: EST alignment required
  • Start date: Immediate / as soon as a suitable candidate is identified

REQUIREMENTS

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM

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