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Customer Enablement & Training Specialist

Hire Hangar Agency Mid Customer Support

Hire Hangar is seeking a Customer Enablement & Training Specialist to guide enterprise marketing teams through onboarding, training, and workflow adoption. This remote contract role requires experience in marketing operations, HubSpot, SQL, and Python.

Can a South African apply?

The employer’s own job board lists this role’s eligible location as:

South Africa (Remote)

Taken from the structured location field on the employer’s job board, not from the wording of the advert, when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.

What it pays

Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.

The full posting

Reproduced from the employer’s own listing, unedited.

Read the posting in full · 407 words

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job TitleCustomer Enablement & Training Specialist

LocationRemote

Time ZoneUS Time Zone

About the Role

We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations.

You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.

What You’ll Do

  • Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.
  • Own customer onboarding from first login to full adoption.
  • Translate technical workflows into simple, actionable steps for marketing and content teams.
  • Build and maintain enablement playbooks to scale customer success.
  • Support inbound marketing operations, including CRM workflows, campaign automation, and reporting (HubSpot or similar).
  • Partner with marketing and content teams on SEO and content enablement projects.

Requirements

  • 2+ years in marketing operations, customer success, or product enablement, ideally within SaaS or agencies.
  • Hands-on experience with HubSpot or other CRM/marketing automation platforms.
  • Proven experience running client-facing training sessions, onboarding, or workshops.
  • Strong foundation in SEO and content creation.
  • Proficiency in SQL and Python (must be able to use both in workflows and training contexts).
  • Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
  • A teacher/educator mindset who enjoys enabling others and building scalable processes.

Why This Role is Exciting

  • Work directly with enterprise marketing teams at well-known global companies.
  • Develop high-demand skills in AI-driven workflow automation.
  • Be part of a fast-scaling technology company with strong market fit and funding.
  • Play a central role in helping modern marketers adopt cutting-edge technology.

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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