Customer Support Specialist
Seeking a remote Customer Support Specialist to monitor EV chargers, troubleshoot issues, and communicate with property owners during EST business hours.
Can a South African apply?
The employer’s own job board lists this role’s eligible location as:
Cape Town, South Africa (remote)
Taken from the structured location field on the employer’s job board, not from the wording of the advert, when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.
What it pays
The posting states it as: “ZAR 17,000-20,000/month, commensurate with skills and experience”
The full posting
Reproduced from the employer’s own listing, unedited.
Read the posting in full · 193 words
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
Role Overview
We are seeking a
Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
Full-time, 40 Hours/Week
Fully remote, work from home
SalaryZAR 17,000-20,000/month, commensurate with skills and experience
Availability to work during EST business hours.
Responsibilities
Monitor EV charger statuses and identify any issues.
Communicate with property owners and drivers to assist with troubleshooting.
Coordinate with maintenance teams for on-site support.
Document issues and resolutions in the system.
Escalate complex technical problems when necessary.
3+ years of experience as a
Customer Service Specialist
or Technical Support Specialist
Tech-savvy with strong problem-solving skills
Excellent communication skills
Ability to multitask and manage active issues efficiently
Customer service or technical support experience in IT or related field preferred
Training Provided
EV charger systems and operations
Basic troubleshooting and issue resolution
Coordination procedures with maintenance and property teams
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