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E-commerce Account Manager

Assist World Agency Mid Admin & Virtual Assistance

Manage e-commerce clients, lead Shopify store setup, provide strategic guidance, and ensure project delivery.

Can a South African apply?

The employer’s own job board lists this role’s eligible location as:

South Africa, Philippines (Remote)

Taken from the structured location field on the employer’s job board, not from the wording of the advert, when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.

What it pays

Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.

The full posting

Reproduced from the employer’s own listing, unedited.

Read the posting in full · 210 words

About The Role

Our client partners with fast-growing e-commerce brands, providing specialist support that helps businesses scale efficiently. We're looking for an experienced E-commerce Account Manager who understands Shopify inside and out and can build strong relationships with clients while delivering exceptional account management. As an E-commerce Account Manager, you'll be the primary point of contact for a portfolio of Shopify merchants, ensuring projects are delivered smoothly and clients receive outstanding support. You'll combine your technical Shopify knowledge with excellent communication skills to guide clients through store setup, optimisation and ongoing account management.

Key Responsibilities

● Manage a portfolio of e-commerce clients, building long-term relationships. ● Lead client onboarding and Shopify store setup projects. ● Configure Shopify stores, including products, collections, navigation, shipping, taxes and payment gateways. ● Coordinate with internal teams and external partners to ensure successful project delivery. ● Provide strategic guidance to clients on Shopify best practices. ● Troubleshoot store issues and recommend practical solutions. ● Monitor account performance and identify opportunities for growth and optimisation. ● Deliver regular client updates and maintain clear communication throughout each project. ● Ensure projects are completed on time and to a high standard

REQUIREMENTS

Why Join Assist World?

100% REMOTE $50 birthday bonus $200 testimonial bonus NO TRACKER. NO PROBLEM

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