Healthcare Virtual Assistant
Assist World is seeking an experienced Healthcare Virtual Assistant with a medical background to provide administrative and patient support for a growing mental health practice. Responsibilities include managing patient communications, scheduling, billing claims, and EHR documentation.
Can a South African apply?
The employer’s own job board lists this role’s eligible location as:
South Africa, Philippines (Remote)
Taken from the structured location field on the employer’s job board, not from the wording of the advert, when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.
What it pays
Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.
The full posting
Reproduced from the employer’s own listing, unedited.
Read the posting in full · 188 words
About the Role
We are looking for an experienced Healthcare Virtual Assistant to join a growing mental health practice and provide essential administrative and patient support. This is a hands-on role for someone with a medical/healthcare background who is confident communicating with patients, managing administrative tasks, and navigating healthcare processes such as insurance claims and prior authorizations. The ideal candidate will be organised, reliable, empathetic, and comfortable working independently in a remote environment.
Key Responsibilities
● Answer incoming patient phone calls and provide professional, friendly support ● Schedule and coordinate patient appointments ● Follow up with patients as required ● Manage and follow up on billing claims ● Assist with insurance claim denials and rejections ● Complete and manage prior authorizations ● Document patient communications accurately within the EHR ● Maintain organised and up-to-date patient records ● Support the practice with general healthcare administration ● Communicate professionally with patients and other members of the healthcare team ● Use RingCentral for phone/VOIP communications ● Work within the practice's EHR system and learn Eikonotes
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
More from Assist World
SA Remote Jobs is a directory, not the employer, and never charges you. Report this role as expired.