Intake Coordinator
ReWorks is seeking an after-hours Intake Coordinator to support an ABA provider in the US by handling new client enquiries and guiding families through the intake process. This full-time remote role is open to applicants in South Africa and requires working evening and weekend shifts.
Can a South African apply?
This posting names South Africa itself. Here is the line, exactly as it appears on the employer’s own page:
Location: South Africa
Quoted from the posting when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.
What it pays
South African Rand (ZAR)
No figure we could read as a number, so it is quoted as written.
The full posting
Reproduced from the employer’s own listing, unedited.
Read the posting in full · 732 words
Job Title
Intake Coordinator
Location
South Africa
Job Type
Full-Time, Remote
Working Hours
Weekdaysapproximately 5:00 p.m. to 10:00 or 11:00 p.m. US time
Weekendsflexible shifts between approximately 10:00 a.m. and 8:00 p.m. US time
Salary
South African Rand (ZAR)
We are looking for a compassionate and highly professional After-Hours Intake Coordinator to support a growing Applied Behavior Analysis (ABA) provider in the United States.
You will be the first point of contact for parents seeking autism-related services for their children. Many of these families will be reaching out during a vulnerable or stressful time, so patience, empathy and clear communication are essential.
This is a full-time, remote position covering evenings and weekends.
Key Responsibilities
Respond promptly to new enquiries received after hours
Speak with parents seeking ABA services for their children
Provide a compassionate, patient and reassuring first point of contact
Gather and accurately record relevant intake information
Explain the intake process clearly and professionally
Follow up consistently with prospective families
Help move suitable enquiries through the intake process
Maintain accurate records and update the relevant systems
Coordinate with the daytime intake team to ensure a smooth handover
Balance responsiveness and progress with sensitivity to each family’s circumstances
Has strong customer-facing, client service or intake experience
Communicates clearly and confidently in English
Has a clear, neutral accent and is comfortable speaking with American clients
Is compassionate, patient and emotionally mature
Can handle sensitive conversations with care and professionalism
Is organised, reliable and consistent with follow-ups
Can build trust without rushing or pressuring families
Is comfortable working independently during after-hours shifts
Can commit to a flexible 40-hour schedule that includes evenings and weekends
Preferred Experience
Healthcare administration or patient coordination
Medical or behavioural health intake
Social work or community services
Customer service or client care
Lead management in a healthcare-related environment
Healthcare administration or patient coordination
Medical or behavioural health intake
Social work or community services
Customer service or client care
Lead management in a healthcare-related environment
Thinking of applying? Here's the inside scoop.
Let us walk you through the next steps.
Step 1 – Complete Your Application
Fill in our application form and upload your CV. This stores your profile in our Applicant Tracking System (ATS) and places you into our active job pipelines, making it easier for us to match you with current and future opportunities.
Step 2 – The First Look (One-Way Video Interview)
This is where your application comes to life. We review your CV and video interview to get a feel for your experience, communication style, and overall fit. If we like what we see, you're on to the next step!
Why do we ask for a video?
Because a résumé can tell us what you've done, but it can't show us you . Your video is your moment to shine, and it helps us see:
How you communicate and connect with people.
How you present yourself professionally.
Other opportunities you might be an even better fit for (bonus surprises!).
Think of it as your personal trailer. One great video means we can pitch you for multiple roles and get you in front of the right employers, faster.
Heads up
Some clients watch your video directly, so make it one you'd be proud to have represent you. This is your highlight reel—make it count!
Step 3 – Let's Actually Talk
A Recruitment Specialist calls to chat about your experience, your availability, what you want to earn, and the role itself. Consider it a friendly vibe check.
Step 4 – The Fine Print, Made Fun
We break down what it's like working as an independent contractor—hours, pay, contract terms, the whole deal. No surprises, no fine-print sneakiness. You'll get it all in writing.
Step 5 – Matchmaking Time
Our Talent Delivery Team plays cupid, matching you to clients where you're most likely to shine. We can't promise everyone gets picked, but we're rooting for you.
Step 6 – Showtime
Got shortlisted? We'll set up your interview, prep you like a pro, and have your back the whole way—with a Reworks teammate right there facilitating.
Step 7 – The Verdict
We chase feedback the second it lands and keep you in the loop.
Fraud Disclaimer
ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
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