Onboarding Specialist

Job OpeningOnboarding Specialist

Location

Remote (Working US Hours - 9am-5pm EST)

Type

Full-Time

Key Responsibilities

Lead and facilitate onboarding training sessions for new hires/clients (e.g., BCBAs, RBTs, and administrative staff)

Develop, maintain, and improve onboarding and training materials (SOPs, guides, videos, presentations)

Ensure new employees are fully trained on internal systems (e.g., Rethink, scheduling platforms, communication tools)

Conduct system walk-throughs and hands-on training to ensure competency

Partner with clinical leadership to ensure training aligns with clinical standards and expectations

Track and monitor training completion and employee readiness before they begin working with clients

Provide ongoing support and follow-up training as needed post-onboarding

Identify knowledge gaps and continuously improve training programs and processes

Assist with onboarding coordination (documentation, scheduling, system setup) as needed

Act as the primary point of contact for new hires during their onboarding and initial training period

2+ years of experience in training, onboarding, or employee enablement (healthcare or ABA preferred)

Strong presentation and facilitation skills, with the ability to engage and train diverse teams

Excellent communication and interpersonal skills

Highly organized with strong attention to detail

Comfortable using and training others on multiple systems and software

Ability to simplify complex processes into clear, easy-to-understand training

Proactive, patient, and supportive approach to training

Comfortable working U.S. hours

Remote work from home

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