Scheduling & Customer Support Virtual Assistant
Virtual assistant role for a Florida-based swim school, handling scheduling, customer communication, and admin support. Requires 3-4+ years experience, strong English, and ability to work fast. Remote position.
Can a South African apply?
The employer’s own job board lists this role’s eligible location as:
South Africa (Remote)
Taken from the structured location field on the employer’s job board, not from the wording of the advert, when we last checked it on 2026-09-27. Employers change eligibility without notice — the employer’s page is the authority, not this one.
What it pays
Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.
The full posting
Reproduced from the employer’s own listing, unedited.
Read the posting in full · 285 words
Overview
Our client is a long-established (50+ years), Florida-based mobile swim school that schedules instructors across multiple regions. We are seeking a highly organized, fast-paced, customer-focused Virtual Assistant to support scheduling, inbound communication, and operational coordination. This role is not entry-level — the ideal candidate can think quickly, handle pressure, and operate independently without hand-holding. Key Responsibilities Scheduling & Coordination (CORE) Schedule swim instructors across multiple Florida regions Ensure efficient route planning (minimize travel time between lessons) Understand territory logistics (Fort Lauderdale, Palm Beach, Orlando, etc.) Make quick scheduling decisions in real-time Customer Communication Answer inbound calls professionally Respond to parents via phone, SMS, and email Maintain a high-level customer service tone at all times Handle follow-ups and inquiries promptly System & Admin Support Work within Go High Level (GHL) for:SchedulingCommunicationPayments tracking Use internal app to manage operations Send messages, flyers, and updates to clients
Requirements (MUST-HAVES) 3–4+ years experience in admin, scheduling, or operations Strong English communication (spoken + written) Comfortable handling phone calls with US clients Ability to work fast under pressure (real-time scheduling)
Highly tech-savvy and quick learner
Strong organizational + problem-solving skills
Nice-to-Haves
Familiarity with US geography (especially Florida) Experience with Go High Level (GHL) Customer service background (bonus if dealing with parents) Mature, relatable personality (e.g. can confidently handle “difficult” clients)
Not a Fit If
You need constant guidance or training
You struggle with fast-paced environments You have a strong accent that may cause communication friction You are junior / entry-level
Growth Opportunity
High potential to move from Part-Time → Full-Time quickly Opportunity to support a growing franchise network
REQUIREMENTS
Why Join Assist World?
100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM
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