[CG] Invoicing Specialist

Invoicing Specialist (Billing Coordinator / Accounts Receivable Administrator)

LocationRemote (LATAM or South Africa)

CompensationSee salary recommendations below

IndustryCommercial Plumbing / Construction Services / Property Maintenance

ScheduleFull-Time | US Central Time (CST) Overlap Preferred

Salary Recommendations

LATAM$1,300 – $1,600 USD/month

South Africa$1,200 – $1,500 USD/month

About Our Client

Our client is a well-established commercial plumbing company serving apartment communities and multifamily properties throughout the Dallas–Fort Worth Metroplex.

As the business continues to grow, they are investing in operational excellence by building efficient billing processes, adopting new technologies, and ensuring customers receive accurate invoices quickly.

They are looking for a highly organized Invoicing Specialist who enjoys detail-oriented work, communicates well with operations teams, and takes ownership of the billing process from completed job to customer payment submission.

Role Overview

This role owns the invoicing lifecycle for completed service jobs.

Working closely with plumbers, dispatch, and office staff, you will gather job information, verify labor and material costs, prepare invoices, and submit them through customer payment portals accurately and on time.

Success in this position depends on attention to detail, strong organizational skills, excellent communication, and the ability to learn new software quickly.

You will also help support improvements to billing workflows as the company continues implementing automation and technology solutions.

Key Responsibilities

I. Invoice Preparation & Billing

• Prepare accurate estimates and invoices using FieldPulse or similar field service management software.

• Review completed service jobs to ensure labor, materials, pricing, and scope are correctly captured.

• Verify billing information before invoices are finalized.

• Ensure invoices are completed accurately and submitted within required turnaround times.

II. Job Coordination

• Communicate regularly with field plumbers and office personnel to gather missing information.

• Clarify job scope, labor hours, material usage, and pricing discrepancies.

• Resolve incomplete or inaccurate job documentation prior to invoicing.

• Coordinate across departments to ensure billing accuracy.

III. Customer Portal Management

• Submit invoices through customer and property management payment portals.

• Work with platforms such as VendorCafe, RealPage (OpsTechnology), Coupa, and similar systems.

• Monitor invoice submission status and resolve rejected or delayed invoices.

• Maintain accurate records of invoice submissions and billing activity.

IV. Billing Administration & Process Improvement

• Track outstanding invoices and identify jobs awaiting billing.

• Escalate missing information or pricing discrepancies promptly.

• Maintain organized billing records and documentation.

• Support implementation of new invoicing software, workflows, and automation tools.

• Recommend process improvements that increase billing efficiency and accuracy.

Required Hard Skills

• 2+ years of experience in invoicing, billing, accounts receivable, or administrative support.

• Strong attention to detail with excellent accuracy.

• Experience working with Microsoft Excel and Microsoft Office.

• Comfortable learning new software platforms quickly.

• Excellent written and spoken English.

• Strong organizational and time management skills.

• Ability to coordinate effectively with multiple internal stakeholders.

• Comfortable working during US Central Time business hours.

Preferred Skills

• Previous experience using FieldPulse or similar field service management software.

• Experience with vendor payment portals such as VendorCafe, RealPage (OpsTechnology), Coupa, or similar platforms.

• Experience within construction, plumbing, HVAC, electrical, facilities management, or field service industries.

• Basic understanding of service work orders, estimates, and job costing.

• Accounts Receivable or billing administration experience.

Soft Skills

Exceptional Attention to Detail

You take pride in producing accurate work and catching errors before they become problems.

Strong Communicator

You communicate clearly with office staff, technicians, and customers while maintaining professionalism.

Organized & Reliable

You can manage multiple invoices, priorities, and deadlines without sacrificing accuracy.

Technology Adaptable

You enjoy learning new systems and embrace process improvements that make work more efficient.

Collaborative

You work well across departments and build positive relationships with both field and office teams.

Why This Role Matters

Accurate and timely invoicing is critical to our client's cash flow and customer experience.

As the dedicated owner of the invoicing process, you'll play a key role in ensuring completed work is translated into accurate invoices, submitted promptly, and tracked through payment. Your attention to detail and process discipline will directly support operational efficiency and financial performance while helping the business continue to scale.

We are looking for candidates based in South Africa or Latin Americas. Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application. To start processing, submit your resume in English. The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.

Final offer depends on experience and is at our client’s sole discretion.