SaaS Customer Success Manager
Customer Success Manager for a B2B SaaS company, remote from South Africa or Philippines, full-time independent contractor, salary 1,600 USD/month.
Can a South African apply?
This posting names South Africa itself. Here is the line, exactly as it appears on the employer’s own page:
Location: Remote - South Africa - PH
Quoted from the posting when we last checked it on 2026-09-15. Employers change eligibility without notice — the employer’s page is the authority, not this one.
What it pays
The full posting
Reproduced from the employer’s own listing, unedited.
Read the posting in full · 137 words
PositionCustomer Success Manager
Salary Range1,600 USD/mo
Schedule9:00 am - 5:00 pm EST
LocationRemote - South Africa - PH
Type of contractIndependent Contractor
About the client: A growing B2B SaaS company providing cloud-based file conversion API services.
Requirements
- 3+ years of B2B SaaS experience in sales or account management.
- Fluent or bilingual in English (Spanish or Tagalog is a plus).
- Basic technical understanding (not developer-level).
- Strong communication and problem-solving skills.
Key Responsibilities
- Manage customer support via live chat and product demos.
- Maintain and grow relationships with existing customers through account management.
- Conduct proactive sales outreach (leveraging a contact list of 50,000 leads).
- Follow up on invoicing and payments.
- Provide insights into sales strategies and improvements.
REQUIREMENTS
Only resumes written in English will be reviewed
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