Collections Representative (Remote SA/LATAM)
Collections representative role for a revenue-based financing firm, hiring one candidate in South Africa and one in LATAM. Full-time independent contractor, 40 hours/week, US business hours, 100% remote. Responsibilities include multi-channel outreach, negotiation, CRM tracking, and coaching. Requires strong communication, for SA candidates fluent English, for LATAM bilingual English/Spanish. Home office setup with reliable internet and headset; SA candidates need power backup.
Can a South African apply?
This posting names South Africa itself. Here is the line, exactly as it appears on the employer’s own page:
Location: 100% Remote (Hiring 1x South Africa & 1x LATAM)
Quoted from the posting when we last checked it on 2026-09-15. Employers change eligibility without notice — the employer’s page is the authority, not this one.
What it pays
Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.
The full posting
Reproduced from the employer’s own listing, unedited.
Read the posting in full · 280 words
Collections & Accounts Recovery Specialist
DepartmentPortfolio Risk & Collections
Employment TypeFull-Time Independent Contractor (40 Hours/Week)
ScheduleUS Business Hours
Location100% Remote (Hiring 1x South Africa & 1x LATAM)
About the Role
We are a premier revenue-based financing firm seeking two sharp, persuasive communicators to join our Collections team. You will manage a focused queue of ~7 key accounts at a time , executing consistent daily outreach to negotiate recovery and payment plans with business owners.
No prior lending collections experience required! We provide a comprehensive 6-week structured training program , proven scripts, and ongoing coaching.
Key Responsibilities
- Multi-Channel Outreach: Conduct daily follow-ups via phone, text, and email to default borrowers to secure payment resolutions.
- Negotiation & Structuring: Use company scripts and guidelines to resolve payment friction and establish realistic workout plans.
- CRM & Pipeline Tracking: Log every touchpoint, note, and promise-to-pay date accurately in our system.
- Strategy & Coaching: Work closely with your Collections Manager to review call recordings, adjust outreach tactics, and escalate accounts when necessary.
What We’re Looking For
- Strong Communicators: Persuasive, confident on the phone, and composed under pressure.
- South Africa Candidates: Fluent, professional written and spoken English.
- LATAM Candidates: Fully bilingual in English and Spanish (written and spoken).
- Grit & Problem-Solving: High cognitive ability, sharp reasoning, and the persistence to hit recovery targets.
- Coachability: Eager to learn via our 6-week training program and stick to proven outreach cadences and scripts.
Technical & Home Office Setup
- Quiet home office environment
- Reliable high-speed internet & noise-canceling headset
- For South Africa Candidates: Power backup solution (Inverter/UPS) is required to ensure uptime during load shedding.
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