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Senior Account Manager (Technical Products)

Somewhere Agency Senior Sales & Business Development

Seeking a Senior Account Manager for remote work focusing on technical products, AI, and automation advisory. The candidate will manage client relationships and drive growth while aligning with US time zones.

Can a South African apply?

This posting names South Africa itself. Here is the line, exactly as it appears on the employer’s own page:

- Target Locations: South Africa (SA) or Eastern Europe (Est. Europe)

Quoted from the posting when we last checked it on 2026-09-15. Employers change eligibility without notice — the employer’s page is the authority, not this one.

What it pays

Not published. This posting states no figure, and we do not estimate one. Ask during the first conversation.

The full posting

Reproduced from the employer’s own listing, unedited.

Read the posting in full · 415 words

Senior Account Manager (Technical Products)

Overview

  • Target Locations: South Africa (SA) or Eastern Europe (Est. Europe)
  • Work Hours: US Time Zone Alignment (Eastern / Central preferred)

Job Description

Job TitleSenior Account Manager (AI & Automation Advisory)

LocationRemote (South Africa or Eastern Europe) | Hours: US Hours

About the Client

The client is a rapidly scaling product and services firm helping middle-market companies find and implement high-impact AI opportunities. Their clients work with them on an ongoing basis to continuously identify value-add areas, e.g., workflow automation to reduce operational bottlenecks, analytics to inform growth strategy.

As the client grows their client base, they are looking for a highly organized, client-obsessed Account Manager who can build trust with client stakeholders while collaborating effectively with internal technical teams.

What You Will Do

  • Own Client Relationships: Serve as the main point of contact for a portfolio of ongoing clients. Build deep trust with middle-market C-suite executives and stakeholders, and gracefully handle everything from daily update emails to difficult conversations, e.g., delayed project, bugs.
  • Drive Account Growth: Actively identify new opportunities within existing accounts to add value, expand scope, and grow business.
  • Bridge Strategy & Technology: Translate complex client needs into actionable problem statements. Work directly with the client's internal engineering team to solve technical issues and unblock deliverables.
  • Maintain Timeline, Process & Systems: Own client roadmap and timelines, holding internal team accountable and functioning 2 steps ahead, e.g., you see the delay before the client does and have an action plan in place. Keep client records, project updates, and internal documentation immaculate.
  • Navigate Ambiguity: Solve complex, unstructured client challenges by collaborating internally to produce clear, structured solutions.

Who We Are Looking For

  • 3–5+ years in B2B Account Management, Client Success, or Consulting (experience in agency, SaaS, or tech consulting environment preferred). Mid-market experience a bonus.
  • High EQ & Cultural Nuance: Exceptional spoken and written English with the ability to communicate effortlessly with US executives. Present as a skilled and reliable partner to Executives, not an overly structured and junior account rep.
  • Moderately Tech Savvy: You don’t need to write code, but you must be comfortable reasoning about modern API capabilities, software workflows, and automation concepts (or be interested and quick to learn).
  • Organized & Systems-Oriented: A structured thinker who thrives on process, project tracking, and keeping all administrative plates spinning.
  • Comfortable in US Hours: Available to work overlapping hours with US business teams and clients.

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